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Privacy policy

Queenco Leisure International Ltd recognises the importance and respects the rights of a person’s privacy, and is mindful of the value of any information that an individual may share with us. This Privacy Policy Statement (“Statement”) outlines how personal information is protected by Queenco Leisure International Ltd.

“Queenco Leisure International” refers to Queenco Leisure International Ltd group of companies, Queenco Hotel & Casino Sihanoukville and/or other subsidiaries, related, affiliated and associated companies as well as all companies within the Queenco Leisure International Ltd group, regardless such companies are incorporated in or outside Cambodia.

“Personal Data” refers to information, whether true or not, that can be used to identify a person or an idividual from (i) that information, or (ii) other information held by Queenco Leisure International. Such information may include name, age, gender, date of birth, address, email, contact numbers and any information related to an individual’s membership or the services as well as products received from Queenco Leisure International.

Collection and Use of Personal Data

Personal Data may be collected by Queenco Leisure International in various ways such as when a person carries out transactions, when enquiries are made or when the Queenco Hotel & Casino website is used. Such Personal Data may be used for numerous purposes such as to provide services and products or respond to enquiries and/or complaints.

Personal Data may also be used for other purposes, such as customer identification and verification purposes, administer special promotions, offers, events, profiling and demographic, marketing purposes through email, social media and phone, and other communications.

Internet Security

It is a fact that no data transmission over the Internet can be guaranteed to be 100% secure. However, Queenco Leisure International takes all reasonable precautions to protect Personal Data collected against unauthorized access and disclosure, including the use of various hardware and software technologies to protect Personal Data transmitted to the Queenco Leisure International via Queenco Hotel & Casino website and all other affiliated websites.

Disclosure of Collected Personal Data

Queenco Leisure International will not sell, trade, or disclose to third parties any Personal Data obtained through our website without the person’s consent except as outlined in this Privacy Policy Statement. We may disclose Personal Data: (i) to comply with a court order, search warrant, subpoena or other legal processes; (ii) to comply with legal, regulatory or administrative requirements of any government authorities and institutions; (iii) to protect and defend Queenco Leisure International, its parent, subsidiaries and affiliates, and all of their stockholders, officers, directors, employees, attorneys, agents, contractors, and partners, in lieu with any legal action, claim or dispute; (iv) to enforce the terms of Queenco Hotel & Casino website and other affiliated websites; (v) to prevent imminent physical harm; (vi) to businesses that Queenco Leisure International may use for purposes of performing functions on its behalf; and (vii) in connection with the sale, assignment, or transfer of any subsidiary or affiliate hotel and casino or website.

Choosing to Provide Personal Data

The Queenco Leisure International website can be browsed without providing any Personal Data. Providing Personal Data is only required to use some of the services offered through the website such as hotel bookings and email communications. General information and Personal Data collected from the website are stored on secure servers. The secure servers are protected by firewalls and other standard security procedures. These servers are not generally accessible by unauthorized third parties unless otherwise in the event of a security breach.


Queenco Leisure International reserves the right to modify and amend this Privacy Policy Statement at any time. Such amendments will be posted in this Privacy Policy page.


The use of Queenco Hotel & Casino website constitutes consent and acknowledgement of our Privacy Policy.